- FastTrak is a courier company which provides delivery services to a wide range of customers including banks, retailers and other corporate clients. It operates from an office and warehouse complex situated in Bukit Jelutong, Selangor. Its services include delivery of documents, bank cards, non-perishable retail goods and other light weight products. It has an automated system for tracking of delivery items. A fleet of hired bikes and vans with contracted riders and delivery men work on shift basis daily. Consider yourself as the risk manager of FastTrak and provide your opinion on how to manage its risk exposure.
- A. Draw a basic Risk Matrix (Probability Vs Impact) and plot the following FIVE (5) risks. a. Operational Loss b. Loss of People c. Technology/ mechanical failures d. Loss of Access e. Public Liability
- B. Give ONE (1) example of a loss that might encounter by the following risks a. Operational Loss b. Loss of People c. Technology/ mechanical failures d. Loss of Access e. Public Liability
- C. State the risk rating of the respective FIVE (5) risk exposures mentioned in (b) above.
- D. State TWO (2) appropriate risk strategies that can be applied in managing the potential FIVE (5) risk and loss exposures mentioned in (b) above.
